+1 to you dude. thanks for the elaborate information. will give it a try.Sreeni01 said:Hi,
I guess you can follow the below steps to call CIC Customer care.
1. Download Google Hangouts (optional) on your phone if it has an android or an apple OS.
2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 3, 1).
4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth.
5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.
6. As soon as you get to the agent, just ask for the status of your application. Agent will ask for your last name, first name and date of birth. Finally ask your UCI# which you will get only once you are charged.
If you get quick with the IVR, you can reach the waiting period (point# 5 above) within 2 minutes otherwise it may take around 6 to 7 mins before you are asked to wait for an agent.
Try tiz and get your old file status.
Regards,
Sreeni01
Welcomeblackbeast said:+1 to you dude. thanks for the elaborate information. will give it a try.
didnt try this.. but its exactly wat i hav been thinking abt frm a while.. thanks a ton dude..Sreeni01 said:Hi,
I guess you can follow the below steps to call CIC Customer care.
1. Download Google Hangouts (optional) on your phone if it has an android or an apple OS.
2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 3, 1).
4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth.
5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.
6. As soon as you get to the agent, just ask for the status of your application. Agent will ask for your last name, first name and date of birth. Finally ask your UCI# which you will get only once you are charged.
If you get quick with the IVR, you can reach the waiting period (point# 5 above) within 2 minutes otherwise it may take around 6 to 7 mins before you are asked to wait for an agent.
Try tiz and get your old file status.
Regards,
Sreeni01
Welcome !!jassu2 said:didnt try this.. but its exactly wat i hav been thinking abt frm a while.. thanks a ton dude..
rosemathew said:Thank you so much, but a dumb question... I am from India and when I tried to dial the number 16139444000, it Is saying invalid number. Ho can I call to this number from a normal mobile phone. Sorry to bother you again and again.. But kindly help.
Hi,rosemathew said:Hi thank you so much sreeni. I called them today and they told that they returned my application on 24th Feb. Whast could be the reason I am not getting yet?....they told they do not have any tracking number or anything and it is send via normal post...