+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
The turnaround time for a response is of 10 business days for online technical difficulties and 30 business days for case specific inquiries.
 
the most recent email i got from IRCC

it is "The turnaround time for a response is of 10 business days."

Am i gsending to the right department? i am very worried because today is the 10th business day but i didnt get a reply from them. I just resend them a CSE but i got the same response "The turnaround time for a response is of 10 business days." :o