I have previously submitted an application, however, due to software issues, some of my documents were corrupted.
I was advised to submit a brand new profile and withdraw from the old one, which I did (In early December last year). But I am still constantly receiving updates about the old application.
This is getting worrying because what if they are ignoring my new application and went with the old one instead? I have already tried calling MANY times and using webforms. I am not getting any replies and I am still getting message updates about my old application. I don't know what to do anymore.
I was advised to submit a brand new profile and withdraw from the old one, which I did (In early December last year). But I am still constantly receiving updates about the old application.
This is getting worrying because what if they are ignoring my new application and went with the old one instead? I have already tried calling MANY times and using webforms. I am not getting any replies and I am still getting message updates about my old application. I don't know what to do anymore.