This is the reply of the sent email
La version française suit.
This is an automatic acknowledgement of your e-mail addressed to the Minister of Citizenship, Immigration and Multiculturalism.
You will receive a reply by e-mail within 10 – 30 working days. Please note that e-mail is not a secure channel of communication. Citizenship and Immigration Canada (CIC) is not liable for the unauthorized disclosure of personal information or the misuse of that information by a third party where we have taken reasonable means to verify the identity of the party.
If this is a request for case information, the responsibility placed on us by the Privacy Act to protect all personal information precludes us from responding to you with case specific information using e-mail, unless we are able to verify that you are entitled/authorized to receive the case specific information. Therefore, only general information would be provided in response to your enquiry.
We will not respond to e-mails concerning the following:
* Assessment of points/qualifications.
* Calculation of time for citizenship eligibility.
* Refusal of an application by an immigration or visa official.
* Travel documents/requirements for travel to other countries.
* Complaints about U.S. Immigration.
* General information about visiting, living, working or studying in Canada.
* Issuance of Canadian passports (please consult: www.passportcanada.gc.ca<http://www.passportcanada.gc.ca> ).
* Canadian citizens outside Canada seeking assistance (please consult: www.dfait-maeci.gc.ca<http://www.dfait-maeci.gc.ca> ).
* Requests for employment with the federal government (please consult: http://jobs-emplois.gc.ca).
* Complaints about consultants.
For more information about CIC, including online services, please visit: www.cic.gc.ca<http://www.cic.gc.ca/>.