I really dont think their is an Officer assigned during PP stamping stage , an officer is assigned during when your application is in Processing stage, when your status says "ÏN PROCESS" in eCas. That SL number might be an assigned number for a Customer service Rep/Call center Agent of CPP-O.Nuwa said:It may be an officer ID you have mentioned. Processing time might depend on the officer. Seems that I have a slow officer. It took 16 days to get a reply.