When you send your school sends your documents yo IQAS,it takes 3-5 days (mine took 3days) to acknowledge and you will get an email saying your transcript Jas been received and get a file number. Then you will get a second mail within 3-5 days stating that your personal documents have been received and your and your file is now in line for processing.
Once your documents are in line for processing,it would take between 9-15 (mine was 12 days and another friend 9 days)working days
To get an e-copy of your assessment and 3-10 days to get and ecopy(I got mine in 3days posted to Brampton)
Finally I suggest you call them and tell them that they have kept your documents past the timeframe as stated in their website without putting you documents in line for processing . Be firm and courteous. Good luck.
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