rbbridge said:
My husband and I have been married for almost 27 years, we were married in Vancouver. But we worked everywhere else, but not in Canada. Therefore I did not apply for my PR until January 2015. After 17 month of application time, I saw a decision was made on our application and I waited and waited for someone to tell me what that decision is. I have checked my Taiwan apartment and also in Canada, but nothing comes thru. Then after two weeks of waiting, I wrote on-line to ask HKVO what that decision is and told them that if they did not mail any notification out, my correct mailing address in Canada. Then I waited some more and nothing show up on what the decision is. So I ordered the notes. This week I contacted my local MP and they finally tracked down my file and told me that I was approved on April 26, but a letter was sent to the wrong address. As we moved 14 month ago and my husband did notify them the change of address and note that the address change was received and acknowledged by HKVO. From the old address we also have mail forwarding and we are continue to pay for mail forwarding service to Canada post for another year, so if this was sent to the wrong address, it should have been forwarded to us any way. Now we do not know where the CORP is after one month, my questions are:
1. What are the experience of other people received the CORP, did it come in the mail or by some courier service? How long from decision made to COPR.
2. Since I already wrote to HKVO about the address change on-line two weeks ago about the decision and where to sent the letter, should I write to them again? Can I write to them on-line or I need to write to them via a real paper letter and sent it via courier service?
3. Is there a real office I can call and talk to anyone? Or writing to them is the only way?
Also does COPR has an expiration date? I feel so powerless and after 18 month of application time, I do not know what to do next.
Any suggestions? Or if someone has similar experience to share with me so I know better what to expect or what to do next.
Thank you for any helps at all.
My spouse is also a Taiwan case. eCas showed DM, and COPR came in about 10 days. It came, just regular mail...not registered mail. When we applied, we were asked to provide address in Chinese on a separate piece of paper. HKVO cut this out and stuck this on the envelop. I would assume that your husband did the same.
The COPR expires at the same time as the medical report, which is 12 months. With your case being 18 months already, it would mean you had to re-do your medical, and your COPR should be 12 months from your new medical report.
My belief is that the VO is quite bad in updating small things like addresses, especially if you send the communication via email. In our case, eCas was missing what I believed to be important detail should the VO use the English address to mail things out. I sent in an email, and when I ordered notes, it indicated the email was received, the VO checked the address and said that there was no issues...so no change was made. I re-sent the request, this time using case specific inquiry system, and it was changed. Did your GCMS notes indicate a new address for mailing address section or the same old one?
Back to your case. I assume your passport is visa-exempt, so you would receive COPR directly in the mail. There are some who reported that they don't receive COPR for quite a few weeks. On the other hand, if HKVO used the Chinese address your husband provided on a piece of paper submitted along with the original application, it would be sent to the wrong address. Then you have to count on the mail forwarding system to kick in and route it to you in Canada. I have no experience about Taiwan mail forwarding, how long it would take, how reliable it is. Have you had other successful forwarding taking place or do the mails get delivered to the new residents in the apartment and it's up to them to drop it back at the post office? Would the post office make a slip and still deliver to the new residents instead of forwarding the mail?
So if I were you, I would also worry about the COPR being lost.
If your COPR would not expire for some time, I would order GCMS notes again so you have the latest and hard evidence. The at the same time, I would do the following in your position:
1) update address to Canadian address using Case Specific Inquiry system
2) You would not be able to talk to a person in HKVO, but I believe you can talk to someone in Ottawa CIC. See if it is possible for them to resend the COPR to you in Canada.
3) If you get nowhere with #2 action above, get help from MP again
This whole mailing of COPR is quite a flawed system, and if something goes wrong (even post offices deliver mail to wrong people even when the written address is correct) there is no way for the applicant to know as eCas is so unreliable.
Good luck.