Hey,
I need some help/advice. I know they are necessary but these police clearances are breaking my heart. I have just spent the last 3months trying to get my Certificate of No Criminal Clearance from Hong Kong to continue processing my visa but everything had to be done by mail so the process took a long time. Also I don't get to see the document as the Hong Kong Office send it directly to the Canadian Consulate General in HK so it's completely out of my hands. I was told it would take 3-4 weeks but after 5 weeks I still heard nothing and I got an email from CIC confirming that they were still waiting for the document. A couple of days later the Hong Kong Criminal Clearance office confirmed that it made been sent two weeks previous and gave me the tracking number to prove it had been sent and delivered. If this information is correct then the Canadian Consulate General office in HK have had the document for nearly three weeks. I have tried emailing them but could get little or no response and I couldn't get a proper response for CIC ( they just resent the same email I got previously). I can't seem to contact any office who can give me any information or help me and if this doesn't get sorted then my visa can't be processed. Any advice would be great or if anyone else has had a similar experience.
I need some help/advice. I know they are necessary but these police clearances are breaking my heart. I have just spent the last 3months trying to get my Certificate of No Criminal Clearance from Hong Kong to continue processing my visa but everything had to be done by mail so the process took a long time. Also I don't get to see the document as the Hong Kong Office send it directly to the Canadian Consulate General in HK so it's completely out of my hands. I was told it would take 3-4 weeks but after 5 weeks I still heard nothing and I got an email from CIC confirming that they were still waiting for the document. A couple of days later the Hong Kong Criminal Clearance office confirmed that it made been sent two weeks previous and gave me the tracking number to prove it had been sent and delivered. If this information is correct then the Canadian Consulate General office in HK have had the document for nearly three weeks. I have tried emailing them but could get little or no response and I couldn't get a proper response for CIC ( they just resent the same email I got previously). I can't seem to contact any office who can give me any information or help me and if this doesn't get sorted then my visa can't be processed. Any advice would be great or if anyone else has had a similar experience.