My parents' visa has expired and they are in the process of renewing it. They frequently travel to Canada and the United States, but the processing time has far exceeded the normal time frame. I have inquired through the web form but have received the same response: "We are working on processing applications as quickly as possible and we will make all the necessary efforts to finalize the application as soon as possible. Rest assured that you will be informed as soon as a decision is reached or if additional information is needed."
I would like to know what should I do in this situation? Is the application stuck in some stage or has the VO left? Can I cancel the application and resubmit it? Or should I submit another application for a super visa? Thank you all in advance!
I would like to know what should I do in this situation? Is the application stuck in some stage or has the VO left? Can I cancel the application and resubmit it? Or should I submit another application for a super visa? Thank you all in advance!