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HELP!!!: Uploading Police Clearance Certificate Online

tingging100

Newbie
May 23, 2013
3
0
Please help !

I submitted my student visa application online 3 weeks ago, and CIC just requested an additional document (police clearance certificate).

I uploaded the certificate with the button "View Checklist", and the status of the document now is "Provided" in the checklist. However, since I have uploaded a new document, do I have to click "Next" to resubmit and sign the application again to make sure that CIC receives it? I tried resubmitting the application again, but I receive the following error :

Your answer is incomplete. Provide the necessary information below to continue. •The name, date of birth or country of birth you entered for your signature does not match the name you entered in your Online Application. To submit this Online Application, the names must match. Only the applicant can electronically sign this Online Application.

Has CIC received my Police Clearance Certificate? Is there any way to confirm?
 

KEM

Hero Member
Sep 11, 2006
342
3
send ur police certificate by courier and write down ur file number .... and keep trying to solve your online error