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no matter how many times I have tried...

please post what you used to link the application. Thanks
You are the pa or spouse? You got AOR?
Use application number and passport information
For the amount of person” put 2” if you have dependent add +”2”
Try this and see .. if not use web form and screen shot and send to ircc
 
got AOR
I'm the sponsor, there's PA, + spouse, my husband is a co-signer and we have 2 kids so should I put 6?
 
got AOR
I'm the sponsor, there's PA, + spouse, my husband is a co-signer and we have 2 kids so should I put 6?
Wait , is this for spousal sponsorship?
if you need to link to gckey use PA information
If you’re the spouse and have 2 dependents it’s “4” not 6

if this is for parents I am not sure.
 
got AOR
I'm the sponsor, there's PA, + spouse, my husband is a co-signer and we have 2 kids so should I put 6?
So that's for PGP. So only PA + spouse (parents)? Assuming no dependent of PA (e.g. under age kids).
If so, it's 2 (sponsor+co-signer) + 2 (PA + spouse) -> 4.
 
tried that so many times and it's not working. So frustrating
when did you get AOR? it may take a few days before the application can be linked.
you can also try to call IRCC if there is incorrect info being entered in the application.