Hello,
My wife originally entered Canada in May 2022, she has a piece of paper glued into the passport from the visa issuing office and a piece of letter size paper with the permit details.
Her passport expired during her stay, so she renewed her passport and student permit. The new passport did not have a new visa inside of the passport, but she was given a new letter sized piece of paper with a valid student permit until November 2024.
We left to visit family for two weeks and now she was denied boarding to come back to Canada, because the new passport did not have an updated visa attached inside.
Shockingly, one other unrelated person was in the same situation.
Does she not have a visa if she has a student permit!?
Please help. Anything is appreciated.
My wife originally entered Canada in May 2022, she has a piece of paper glued into the passport from the visa issuing office and a piece of letter size paper with the permit details.
Her passport expired during her stay, so she renewed her passport and student permit. The new passport did not have a new visa inside of the passport, but she was given a new letter sized piece of paper with a valid student permit until November 2024.
We left to visit family for two weeks and now she was denied boarding to come back to Canada, because the new passport did not have an updated visa attached inside.
Shockingly, one other unrelated person was in the same situation.
Does she not have a visa if she has a student permit!?
Please help. Anything is appreciated.