Sorry Brother you didn't read his first post. his application is not showing up in application status and how the agent can tell him anything .
he explained that his English is not that good but you guys were making opinion about his urgent processing eligibility. As I said earlier he ,may have a very genuine case as he does not have passport and every time he has to visit his father he has to get travel document and it is expensive . so he requested for urgent processing of his citizenship. in lay man understanding about the criteria for urgent processing , I think he deserve to be processed urgently but unfortunately forget about IRCC all of you champion members were jumping guns on him without reading his posts. he needs support and if you can't help him , please don't confuse him by calling his application fraud etc. I hope this forum is for supporting each other what ever little we know about the process that too with the experience of others.