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Help Needed - Denied To Board Flight - Warsaw Airport - Poland

krunal2904

krunal2904

Hero Member
May 9, 2016
732
353
Canada
NOC Code......
2174
Hello Folks,

My brother got student visa in March 2021. He is carrying Indian Passport and he is currently being enrolled in Senega College 2nd Semester online. When he is coming from Serbia to Toronto via Poland, His entry to board the flight got denied. Warsaw Airport Authority is not letting him to board the LOT Polish flight. He has all valid documents including visa, college letter as well Negative PCR Report. I know there are so many students are talking these routes since direct flight ✈️ is banned from India. Warsaw Airport Authority is just keep saying that as you're currently studying online you're not able to travel and asking to Contact CBSE. He is at airport more than 48 hours and Airport Authority is not giving proper response except you need to contact Canada Border Service Agency. Does anyone know how to contact CBSE in this situation? If anyone run into same situation, can you please share your experience?
 
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krunal2904 said:
Hello Folks,

My brother got student visa in March 2021. He is carrying Indian Passport and he is currently being enrolled in Senega College 2nd Semester online. When he is coming from Serbia to Toronto via Poland, His entry to board the flight got denied. Warsaw Airport Authority is not letting him to board the LOT Polish flight. He has all valid documents including visa, college letter as well Negative PCR Report. I know there are so many students are talking these routes since direct flight ✈ is banned from India. Warsaw Airport Authority is just keep saying that as you're currently studying online you're not able to travel and asking to Contact CBSE. He is at airport more than 48 hours and Airport Authority is not giving proper response except you need to contact Canada Border Service Agency. Does anyone know how to contact CBSE in this situation? If anyone run into same situation, can you please share your experience?
Click to expand...

https://www.cbsa-asfc.gc.ca/contact/bis-sif-eng.html
 
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krunal2904 said:
Hello Folks,

My brother got student visa in March 2021. He is carrying Indian Passport and he is currently being enrolled in Senega College 2nd Semester online. When he is coming from Serbia to Toronto via Poland, His entry to board the flight got denied. Warsaw Airport Authority is not letting him to board the LOT Polish flight. He has all valid documents including visa, college letter as well Negative PCR Report. I know there are so many students are talking these routes since direct flight ✈ is banned from India. Warsaw Airport Authority is just keep saying that as you're currently studying online you're not able to travel and asking to Contact CBSE. He is at airport more than 48 hours and Airport Authority is not giving proper response except you need to contact Canada Border Service Agency. Does anyone know how to contact CBSE in this situation? If anyone run into same situation, can you please share your experience?
Click to expand...
It doesn't seem like the fault of the airport authority. They have to take clearance from Canadian immigration, CBSE in this case if a passenger can board the plane. For some reason, your brother is not cleared to board. This happens to US-bound flights as well. I see some are taking Mexico routes as well via Paris which is risky when you have so many airports to go through anything can go wrong.
 
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aspirant256 said:
It doesn't seem like the fault of the airport authority. They have to take clearance from Canadian immigration, CBSE in this case if a passenger can board the plane. For some reason, your brother is not cleared to board. This happens to US-bound flights as well. I see some are taking Mexico routes as well via Paris which is risky when you have so many airports to go through anything can go wrong.
Click to expand...
Thanks for your reply. Can you please tell how to get clearance from Canada Immigration if you know the answer?
 
Naturgrl said:
Where is your brother now? Are his courses in-person and he has a letter that states that? This may be the issue with CBSA, not the airline.
Click to expand...
He is at Warsaw Airport, Poland. He is currently being enrolled in Senega College online.
 
Does your brother's DLI have an approved COVID-readiness plan?
 
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