Someone suggested them to me on here. The process is long.....
So you sign up on the website...then you have to mail to their head office in Markham an original copy of your ID
"Authenticated by a guarantor from a list of specific professions" and a letter from your bank. They will let you do one transfer without having the originals in their hand if you email a scanned copy to them. But you cannot send until your beneficiary has an accoutn with them.
The second part is hubby needs to get a card/account, there are two ways, you can request the card for him, it will take a min of 15 days before he can go pick the card up or I was told he could go right into the office with his cuban ID to get the card. Except when my husband called the office in Santa Clara....they said no he cannot just come in...I have to order the card and he has to wait 15 days.
We started the process last week...as I wanted to send some money for his birthday this Sat. No luck he will not get his first transfer until mid November.
That being said...Julieta at the Toronto office is very nice and replies to emails very fast. I have been told that after this initial set up process the transfers happen within a couple hours.
If you want a copy of the specific requirements...let me know...I will PM them to you...it is long