I've been getting that e-mail twice a week for the last 4 weeks :-Xemail2kale said:Hi, I emailed them and got reply today. Here is what they say:
liaison @ leo.gov to me 12:52 PM (10 minutes ago)
Please allow at least 10 weeks from date of receipt for processing. We are unable to expedite at this time, due to our backlog
If you need further information please contact:
Customer Service Group
Office Hours Monday-Friday 8am-5:30pm EST
304-625-5590
Liaison @ leo.gov