I'm not sure why that is happening but in the portal you should see three options
1. Permanent residence application
2. Permanent residence confirmation
3. Permanent resident pr card/pr travel document
Number 2 is the one you should click on
H&C Humanitarian Ground with/or Without Failed refugee claim
- Thread starter TheWaitingGamer
- Start date
1. Permanent residence application
2. Permanent residence confirmation
3. Permanent resident pr card/pr travel document
Number 2 is the one you should click on
Do you have an email that says this messe below?
This email is to notify you that a new permanent residence confirmation case has been created under your IRCC Permanent Residence Portal account.
To view and action this case log into your IRCC Permanent Residence Portal account with your current log-in credentials
You should’ve waited for IRCC to send you portal login details rather than you creating one for yourself.
I believe you're having that issue because you created the portal yourself. You should have waited for them to create it for you since that wasn't what you used to submit your application. You might have to contact them.
How it works IRCC will send you the first portal email to fill name, dates of entry etc then they will create a portal for you and send you the log in credentials.
In the portal email you will see how to contact them if you're having issues. Please reach out to them.
If we approve your application, we’ll invite you to:
- confirm your permanent resident status; and
- send a photo for your permanent resident card
If you’re confirming your status as a permanent resident, when it’s time to do so we will:
- create an account for you and
- email you your username and temporary password
If you can’t access online tools such as the portal, or if you experience any technical issues with the portal, please let us know by replying to: INSERT LOCAL EMAIL ADDRESS.
- Once we receive your reply with the requested information, we’ll send you an invitation from: IRCC PR Portal/Portail RP IRCC<IRCC.DoNotReply-NePasRepondre.IRCC@prson-srpel.apps.cic.gc.ca> to login to the portal and complete the steps. If you didn’t get our email, check your junk mail or spam folder.
I didn't get this email from ircc yet, Today i talk to ircc they said just wait for the second pr portal. We will send it soon