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The officer says, I sympathize with the applicants suffering and experienced, the officer also says the applicant submitted insufficient evidences, I submitted thicker than book evidences how much he or she wants.
So sad.
Is this your first application. Do you have a refugee claim before H&C
 
@Katayoon I have ordered gcms notes twice and it didn’t come .what can I do as I don’t know the grounds for refusal even if I have to submit a new application
GCMS notes take longer these days. It took us 6 weeks to get them. How long have you waited?