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They said that my file is in Vancouver, so it's probably the primary one, and the second one could be the Case Processing Centre in Ottawa.

However, when I asked them via webform whether the file had been assigned to a decision maker or not, they just ignored the question and only said that my application is in process

The agents are not same.
Second time when you call them.
When the agent says to you
How may I help you today?
The first question you ask him/her should be
May I know if my file is assigned to an officer please?
 
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The agents are not same.
Second time when you call them.
When the agent says to you
How may I help you today?
The first question you ask him/her should be
May I know if my file is assigned to an officer please?
As I said in my previous comment, it was a webform, I didn't call them
 
I'm a bit nervous tomorrow I have the CBSA appointment, and they will let me know about my PRRA results, I also have the HnC ongoing since May 2023. I only logged in to the PR portal it says the application was "submitted", I called IRCC and the automated responses said it was submitted and that they didn't need any further information from me. I'm afraid they (very likely) rejected the PRRA and didn't even open the HNC! I will get to know tomorrow. Feeling nervous. God willing everything will be fine I hope. I don't know how to request GCMS, I couldn't update my HNC but my PRRA had my updated informatin.
 
I'm a bit nervous tomorrow I have the CBSA appointment, and they will let me know about my PRRA results, I also have the HnC ongoing since May 2023. I only logged in to the PR portal it says the application was "submitted", I called IRCC and the automated responses said it was submitted and that they didn't need any further information from me. I'm afraid they (very likely) rejected the PRRA and didn't even open the HNC! I will get to know tomorrow. Feeling nervous. God willing everything will be fine I hope. I don't know how to request GCMS, I couldn't update my HNC but my PRRA had my updated informatin.
Please communicate with @Rayja who is in the same process like you as of now. Hope you will figure it out. This is getting scary for people like us. I was hoping to get results quickly but now I am also afraid of from outcome.
 
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Please communicate with @Rayja who is in the same process like you as of now. Hope you will figure it out. This is getting scary for people like us. I was hoping to get results quickly but now I am also afraid of from outcome.
You can request ATIP notes , just search in google ATIP notes and take it from there
 
JULY 2023 , no updates , i am trying to check status through ECAS but nothing is coming up in there, is there any other way to check online status for our application
 
JULY 2023 , no updates , i am trying to check status through ECAS but nothing is coming up in there, is there any other way to check online status for our application

You can request GCMS notes
 
Me too, AIP on 23 of July, all requested documents sent on 02 of August... nothing after that... every time I call they say....they don't need anything from me, and
background checking is in process. And all I have to do is wait...well, it doesn't help, it's taking forever...

I just received my health card by mail, I applied last week using my AIP letter.