Good day XXXX XXXX XXXX,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Please note that this email is a response to the enquiries found below this email.
We verified the information you provided and can confirm that your application is still in process.
At this time, all required documents and information have been received by the responsible office.
IRCC has updated the processing times for many applications to be more accurate. We invite you to visit our website to learn more about what we changed to better calculate processing times.
If you've already applied, we invite you to visit our website to check your application status. Client Support Centre agents cannot give you more information than what is already in your online account or in the Client Application Status tool.
Complex applications take more time to process. It will also take longer to process an application if we need you to submit extra documents.
Rest assured that we understand how important this process is for you and we are making all the necessary efforts to finalize your application as soon as possible. We will inform you once a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
XXXx, agent # XXXX
Immigration, Refugees and Citizenship Canada
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Please note that this email is a response to the enquiries found below this email.
We verified the information you provided and can confirm that your application is still in process.
At this time, all required documents and information have been received by the responsible office.
IRCC has updated the processing times for many applications to be more accurate. We invite you to visit our website to learn more about what we changed to better calculate processing times.
If you've already applied, we invite you to visit our website to check your application status. Client Support Centre agents cannot give you more information than what is already in your online account or in the Client Application Status tool.
Complex applications take more time to process. It will also take longer to process an application if we need you to submit extra documents.
Rest assured that we understand how important this process is for you and we are making all the necessary efforts to finalize your application as soon as possible. We will inform you once a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
- Download application forms and guides
- Change of address
- Check your application status
- Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
XXXx, agent # XXXX
Immigration, Refugees and Citizenship Canada
