Hi I got response from webform and was told my application cannot be located in Sydney. Does this mean my application got lost or it's just a general reply. Thanks.
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and were not able to locate the application sent to the Case Processing Centre, in Sydney, Nova Scotia.
We invite you to contact the registered mail service you used in order to make sure that your application was indeed received to our processing office.
After confirming that your application was successfully delivered, in order to assist you further, please contact us again by using the IRCC Web form and include:
Upon reception of this information, we will be pleased to follow up on your request.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and were not able to locate the application sent to the Case Processing Centre, in Sydney, Nova Scotia.
We invite you to contact the registered mail service you used in order to make sure that your application was indeed received to our processing office.
After confirming that your application was successfully delivered, in order to assist you further, please contact us again by using the IRCC Web form and include:
- The type of application,
- The payment receipt (if applicable)
- The date your application was mailed or received,
- The complete address (including the postal code and the unit number) where your application was sent,
- The company used to mail the package, and
- The tracking number
Upon reception of this information, we will be pleased to follow up on your request.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
- Download application forms and guides
- Change of address
- Check your application status
- Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
Sincerely,