Got credit card refund from CIC - nothing more!! nothing less!

[solomonwise]

thanks for the wishes dude, appreciated

can you advise if I go ahead and send them new email again?

can you advise if I have to write the whole story or just ask simply? please keep in mind that i tried that 2 times without any response...

also want to know which email address I should send to?

now, do you advise me to start express entry application without waiting for the package to come back?

in this case, what about IELTS? should i re-do it???

please advise

thanks also solomonwise, is that question or questions with "s"? from your point of view, as I've asked viveksharma above, what to include in that email in order to know at least that they may response!?

thanks all for your help

It's "question" without an "s".

 

[jam2k94]

thanks for the wishes dude, appreciated

can you advise if I go ahead and send them new email again?

can you advise if I have to write the whole story or just ask simply? please keep in mind that i tried that 2 times without any response...

also want to know which email address I should send to?

now, do you advise me to start express entry application without waiting for the package to come back?

in this case, what about IELTS? should i re-do it???

please advise

thanks also solomonwise, is that question or questions with "s"? from your point of view, as I've asked viveksharma above, what to include in that email in order to know at least that they may response!?

thanks all for your help

In my opinion try to call CIC and ask for the UCI (Unified Clients Identity) number. If operator will be kind enough you will get the reply for all of your questions.

 

[itsme3]

In my opinion try to call CIC and ask for the UCI (Unified Clients Identity) number. If operator will be kind enough you will get the reply for all of your questions.

good suggestion
do you have the number to call!?? ?

 

[jam2k94]

good suggestion
do you have the number to call!?? ?

Use google hangout, Skype or magic jack since the calls are free

Follow the below procedure to call CIC call centre

1. Download Google Hangouts (optional) on your phone if it has an android or an apple OS.

2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.

3. Navigate through IVR (1, 1, 1, 1, 1, 3, 1).

4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth.

5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.

6. As soon as you get to the agent, tell them ur NOC and app date and ask for the status. Agent will ask for your last name, first name and date of birth. Once the agent tells u the app status then ask for it file no. And UCI

If you get quick with the IVR, you can reach the waiting period (point# 5 above) within 2 minutes otherwise it may take around 6 to 7 mins before you are asked to wait for an agent.

Sunday is off. Call them during week days. Good luck

 

[itsme3]

thanks dude, I will do that soon, hopefully I get some information :'(