Citizenship backlog tackled by new staff
Last Updated: Tuesday, October 26, 2010 | 8:36 AM AT Comments38Recommend17.
CBC News Dozens of extra immigration staff have been reassigned to process Canadian citizenship applications to help deal with delays.
In recent years, the wait time for people applying to become citizens has gone from five to 19 months. All applications go through one office, in Sydney, N.S, and about 250 were working there.
Jeannette Meunier-McKay, national president of the Canada Employment and Immigration Union, told CBC News on Monday her members were complaining about workload, and that they weren't able to process applications on time.
"They were frustrated because they couldn't provide the quality and the quick services to the immigrants," said Meunier-McKay.
Changes to federal legislationApplications for citizenship increased after changes to the Canada Immigration Act in 2009. People who hadn't been eligible before, such as children of Canadians born outside the country, are now able to apply.
The Canada Employment and Immigration Union lobbied Ottawa to hire extra workers this summer. So far, 160 staff, mostly federal workers who were facing layoff, started a seven-month contract in September, working specifically on citizenship applications.
It's still taking time to reduce the delays, but Meunier-McKay said she is hopeful that will change.
"There's still a stress level as far as they see the applications in there, but there's a better sense" that things are moving forward, she said.
"So hopefully we'll start seeing a decline in the processing time."
Meunier-McKay said the union will re-examine the situation in the new year to see if these workers should be kept on longer
Read more: http://www.cbc.ca/canada/prince-edward-island/story/2010/10/26/pei-citizenship-applications-backlog-584.html#ixzz13jOLkOIE