My mother in law applied a few years back for a visitor visa and received a 10 year visa. She came to canada during covid and got stuck here. we applied for a visitor record and then she went home with no issues. Now she is back in canada and we are applying for another visitor record. I went to login to her account and it says its been revoked. I made a new account and tried to link the old applications but it says its not found. Is it ok to just go ahead with this new account for the visitor record?