Same here, no letter/email yet receive. Im under CIC agency also(Cebu). We went to post office(Minglanilla) yesterday, they cant give us our letter kasi maraming letters pa daw ang pending and not yet been deliver because they dont have postman(What the F), and tell us they will contact us ASAP daw. But Ive heard na lot of negative feedback from them(one person, yong letter na sss card nia after 1 yr pa niya nakuha don pa nakuha ng cya na ngpunta sa post office, other person says after 2 yrs pa nia na receive ang letter nia). Kaya na dismaya ako, baka after ilang yrs ko pa makukuha ang letter.