Guys,
I'm having a bit of a headache at the moment. Nakakahilo na talaga.
I emailed NOC-CNP (noc-cnp @ workingincanada.gc.ca) to have them check if which NOC would best fit my job duties. As of my knowledge, I know I will fit into 2171 (with 1-2years experience) and 2281 (with 4 years experience)
Kaya lang just now I received their response that I match 2171 or 2172. nakakabaliw! ano ba talaga?
Sila ba ang mag che check ng Job Duties and magbibigay ng points sa application natin when it reaches CIO?
I'm pasting my Job Duties again dun sa employment which I believe should be 2281. Could you guys help go through and reconfirm for me if its really 2172 and not 2281? Please help.
• Run tests, patches, and backups on Disaster Recovery (DR) sites and raise incidents of failed machines to support team; Perform weekend shift reports
• Provide analysis and diagnosis on Remote Access issue via Citrix Server. Assist user in the set up process and installation of Secure ID RSA token, browser configuration for Remote Desktop Connection.
• Provide support for Virtual Desktop Infrastructure (VDI) connectivity issues by analyzing user's permissions as per their business requirement; Start up and shutdown of the virtual machines from the VDI network server.
• Utilize Active Directory to identify user's profile, access, permissions and membership to the different secured groups, applications, shared drives, accounts, mailbox, and printers. And provide necessary access following company security policy and procedures.
• Perform software install and other issue handling with the use of remote access tools.
• Assist user using networking tools such as SSL/VPN (Secure Socket Layer/Virtual Private Network), Remote Assistance, MS Terminal Server Connection, PC Duo, RSA Authentication Manager, Citrix and Virtual Desktop Infrastructure (VDI).
• Contact person for users with networking issue such as Map drive, data sharing, TCP/IP configuration, and internet connectivity issues
• Support blackberry issues such as data synchronization, email delivery, password and enterprise resets using RIM application and configurations.
• Responsible for Information Security such as password resets for main account, LDAP, and other business applications
• MS Desktop application support such as MS Office, Outlook configuration, Exchange Server backup/restore, email profile, mailbox permissioning, and other troubleshooting