"
If you applied to extend your work or study permit online
If we approve your application, we send you a message in your online account and mail you your new work or study permit. You can apply for your visitor visa before your work or study permit arrives, but you must provide proof that your application has been approved, such as:
- a screenshot of your online approval
- your application number
- any other document that proves you have a valid and approved study or work permit extension"
**Also, if you haven't received your work permit copy, you should raise a web form or call IRCC.