[size=10pt] ▼ How to contact the Centralized Intake Office
Federal skilled workers who applied to the CIO and have a request for case information may contact the Client Service Unit (CSU). Note that if your application has already been sent to the visa office for processing, the CIO will not be able to help you.
You will not receive a reply to your email if:
•you have not already applied as a federal skilled worker;
•you are not authorized by the applicant to receive personal information;
•you applied within the last six weeks; or
•your enquiry concerns a topic other than your case.
Please do not send the same enquiry more than once. You can reach the CSU at CIO-Sydney-Search-Enquiry @ cic.gc.ca (without spaces)
Courier address
Centralized Intake Office
49 Dorchester Street
Sydney, Nova Scotia B1P 5Z2
Canada
Please clearly mark “Federal skilled worker/FSW” on the outside of the envelope or in email subject line.
http://www.cic.gc.ca/english/immigrate/skilled/next_steps.asp