I had ECAS issue and emailed the question email address and issues delay with within a couple of daysdmac11 said:Hi angel, try send an email containing all your details and ofcourse your UCI # in the content. Explain your predicament at the moment and try to ask how they can help in resolving the issue. Send the email as what Dip has recommended.
Update us here when you got their response. Hope you will have your resolution soon.