Thanks for sharing this important info. Actually, I tried yesterday couple of times, but not able to connect with an agent.niagracalling said:0016139444000 OPTIONS 1111131.
THE IVR WILL ASK FOR UCI NO.
DONT ENTER THAT (WILL ASK FOR 3 TIMES)
CALL WILL B TRANSFERRED TO AGENT (IF U R LUCKY).
ASK THEM ABOUT THE FILE NO/UCI AND DONT ASK ANY OTHER INFO.
BE CONFIDENT WHILE TALKING SINCE THEY R PARTING AWAY WITH PERSONAL INFO.
THE AGENT WILL ASK FOR PERSONAL DETAILS WHICH NO OTHER THAN U SHOULD BE KNOWING. SHE DIDNT ASK MY PASSPORT NO. BUT IT MAY BE CALLED UPON BY THE AGENT IN OTHER CASES.