Thank you for sharing Layorh12.
I have repeated this several times that anything that has to do with supply chain/logistics has lots of risk involved.
I know when most of us received our pick up mail where AVO stated DHL, its just their opinion. You can use FedEx or UPS too.
However, what I have done so far for the UPS staff in charge of pick up is to let her know, whenever I direct anybody to her desk for passport pick up, that person should be given a VVIP treatment. And those that have used UPS can testify to this. I always ensure I am in copy of the mail exchange with our UPS office in Accra from start to finish. So the UPS staff has a detailed understanding of what everybody has gone through before getting to this stage.
Also, initiate your pick up very early during Am operations i.e. just resume with the courier company of your choice by 8am. By doing this, you have high chances of having your passport picked amongst those scheduled for that day. if you initiate pick up in the afternoon, automatically, it will be picked up the next day. And please from pick up to delivery timeline is like 3-5 working days.
It is well..incase you require additional info, you can call me on 07033804818 at any time...
I be your loyal boy na....
And finally like Layorh12 said..lets be prayerful ooo....