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You have to fill out the access for formal request.. This is the link http://www.cic.gc.ca/english/pdf/kits/forms/IMM5563B.pdf
Send a consent letter that canadian or permanent resident can access your file.
Pay $5.00 cheque or money order made payable to the Receiver General for Canada..

Send them to

Access to Information and Privacy Division
Citizenship and Immigration Canada
Narono Building
360 Laurier Avenue West, 10th Floor
Ottawa, Ontario K1A 1L1