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Form 5490 Completion problem, message from acrobat reader

Snowisland

Hero Member
Nov 23, 2014
576
70
Visa Office......
Ottawa
LANDED..........
30-05-2016
(Outland) sponsored spouse questionnaire form 5490: I went to add more info today and got this pop up and am unable to type on the form now.

" This document has enabled extended features in Adobe Acrobat Reader DC . This document has been changed since since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."

I opened some of my other forms and they still work ok.

Anyone know how I can be able to update my document now?

Thanks.
 

DanSlh

Champion Member
Dec 24, 2014
1,279
81
124
Brazil
Category........
Visa Office......
Sao Paulo
Job Offer........
Pre-Assessed..
App. Filed.......
09-03-2015
AOR Received.
17-04-2015
File Transfer...
07-05-2015 AOR2............: 15-05-2015
Med's Request
Upfront
Med's Done....
19-02-2015
Interview........
Waived
Passport Req..
22-06-2015
VISA ISSUED...
25-06-2015
LANDED..........
02-07-2015
I had this same problem with this and another one that I don't remember now.
I started from the beggining.
 

Aquakitty

VIP Member
Mar 21, 2011
3,014
164
BC
Category........
FAM
Visa Office......
Ottawa
App. Filed.......
04-03-2015
AOR Received.
14-04-2015 - SA Received: 20-04-2015
Med's Done....
28-01-2015 Upfront
Interview........
Waived
Passport Req..
N/A
VISA ISSUED...
25-06-2015
LANDED..........
11-07-2015
I also had this problem, totally pissed me off since I had to redo the whole form. I stopped closing forms after that until I was done.
 

Zake424

Full Member
Jul 8, 2015
40
2
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
09-09-2015
AOR Received.
27-10-2015
Med's Done....
20-08-2015
VISA ISSUED...
COPR 02-20-2015
LANDED..........
Landing on April 18, 2016
I had the same problem as well a few weeks ago with one of the forms. I didn't get any type of message, but it wouldn't let me type any additional information on the form so I had to start over. I just added some new information to my 5490 form and didn't have any problems with it letting me update information. Good luck!
 

kangamoose

Hero Member
Jul 13, 2015
361
17
Category........
Visa Office......
Sydney
Job Offer........
Pre-Assessed..
App. Filed.......
03/08/2015
AOR Received.
02/09/2015
File Transfer...
AOR2 06/10/2015
Med's Request
Upfront
Med's Done....
11/07/2015
Passport Req..
DM 10/02/2016 Passport Copy Request 11/02/2016
LANDED..........
03/03/2016
I had the same issue as well, super annoying. Had to redo the whole form to change the spelling of one name... I did the same as Aquakitty, didn't close the form until I had finished and was ready to print.
 

Snowisland

Hero Member
Nov 23, 2014
576
70
Visa Office......
Ottawa
LANDED..........
30-05-2016
Thanks everyone. At least I know I'm not alone. lol.