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Forgotten CIC username

leebs

Newbie
Mar 15, 2013
1
0
Hello,

I'm an exchange student in Canada, and I've been offered a summer research post. In order to avail, I have to obtain a work permit (it's outside the exchange period, so my study permit does not permit me to work).

In order to apply online, I fill my forms and apply through My CIC. The problem is, I've forgotten my username/password.

Any idea on what I should do? There does not seem to be a way to recover username. Password, if you know username, sure. But not username....

Lee.
 

hopehope1

Full Member
May 10, 2013
24
0
Category........
Visa Office......
Nairobi
Job Offer........
Pre-Assessed..
App. Filed.......
15-04-2013
Doc's Request.
none yet
AOR Received.
15-04-2013
File Transfer...
07-05-2013
Med's Request
NA
Med's Done....
02-01-2013
Interview........
hope no interview!
Passport Req..
Not yet
VISA ISSUED...
Not yet
LANDED..........
Hopefuly soon
Hey,
It's frustrating!

I think that you need to call CIC call center they should help you with resetting your password( not sure )
Good luck!
Hope
 

Suin

VIP Member
Sep 14, 2008
4,037
285
Ontario, Canada
Category........
Visa Office......
CIC Etobocoke, H&C Grounds
Job Offer........
Pre-Assessed..
App. Filed.......
24-03-2014
File Transfer...
31-07-2014
Med's Request
09-12-2014
LANDED..........
24-02-2015, PR Card Received: 02-04-2015
Check whether there is email reset link.
 

Delmonico

Newbie
Aug 28, 2014
7
0
E-mail is for forgoten password only - but not for user ID. Does calling by one of those numbers is the only way to get back access to my application? Anyone has solved this problem?
 

Suin

VIP Member
Sep 14, 2008
4,037
285
Ontario, Canada
Category........
Visa Office......
CIC Etobocoke, H&C Grounds
Job Offer........
Pre-Assessed..
App. Filed.......
24-03-2014
File Transfer...
31-07-2014
Med's Request
09-12-2014
LANDED..........
24-02-2015, PR Card Received: 02-04-2015
Delmonico said:
What UCI number? I'm applying to CIC for the first time so I don't have a UCI yet.
You can use the receipt # as well.
 

tgoericke

Member
Feb 4, 2020
17
1
32
Toronto, Canada
I have the same problem. The thing is Idk why it happened. Since it was always saved in my laptop. One day, it just told me the pw/id was wrong. I had to recover my password. But when I did that, it just locked me out. I entered my email address and it said not found....I called them and they were absolutely useless. The lady told me the only solution is to create a new account and they could not help recovering my old one.