they reply for web forum in a week
I had problem with Fingerprints when rcmp sent it , CIC didn't receive it for 4 weeks and rcmp confirmed they sent them.
so i sent them a fingerprint receipt asking about an update they replied after one week and told me that i got test invite
i am not sure about fingerprint they received it but i got test invite, i am going to call them in 2 weeks about fingerprints