How did you get through an agent? My mother says whenever she calls she just gets an automated message saying that all agents are busy and not taking any further calls, doesn't matter if she calls in the morning or afternoon. Is there a number you know which gets through to the sequence of speaking to an agent?
the number on the IRCC website (1-888-242-2100). that is correct! its not easy to get hold off an agent. I called in the morning around 8 am and I was able to speak with one of the agents.
