According to this:
http://www.cic.gc.ca/english/department/media/notices/notice-buffalo.asp
"Applications that are currently at the Buffalo visa office will be transferred to CPP-O for final processing. Applicants are not required to contact CPP-O to ensure their application has been transferred. Applicants will be contacted at the next stage of processing or once a final decision has been made."
In my case, I sent passports to Buffalo two weeks ago as the email was saying. I tried to contact Buffalo by email but the auto reply says they have closed
I don't know where our passports are and I don't know if they give VISAs in Ottawa (I doubt it).
Anyone with a similar situation ?