Hi, I asked my VO about the status of my ePR application and they replied the following but the status on the portal still shows Medical Passed only. Is this normal?
Dear Applicant,
Thank you for your message.
Your application is approved.
As you may be aware, the Government of Canada has announced travel restriction measures that currently restrict air travel to protect Canada from the outbreak of Covid-19. While the travel restrictions seek to stop non-essential travel, there are exceptions to ensure essential travel is permitted. For a list of current exemptions to these restrictions, please visit the Immigration, Refugees and Citizenship Canada website at
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-special-measures.html. If your application falls under the exemptions and you wish to travel at this time, please provide supporting information regarding the essential nature of your travel.
Due to the Coronavirus outbreak, please note that Canada’s mission in Singapore is providing
essential services only. Visa Application Centres (VAC) in Singapore, Bangladesh, Thailand, Myanmar, Indonesia and Malaysia are also temporarily closed due to local government instructions. While we continue to serve our clients, service disruptions and restrictions due to COVID-19 may have an impact on processing times. For updates on the resumption of services at VACs, please monitor the VAC website at:
https://www.vfsglobal.ca/Canada/.
We will instruct you on how to proceed to have your visa and COPR issued once the travel restrictions have been removed and the VAC in your country has resumed operations.
Sincerely,
Immigration, Refugees and Citizenship Canada (IRCC) / Immigration, Réfugiés et Citoyenneté Canada (IRCC) / SJ