Hi Delgado77,
Did you send them the copy via courier?
Would highly recommend calling then and check because you never know if the email was generic or not.
In September they sent me an email requesting additional Info., fastest mode being FAX but it seems as if they never got it, misplaced I suppose.
Then just for the benefit of doubt, sent them the same via courier so that I could track it.
If you have the tracking number send them an email and call to double check.
Hi Ishdeep, thanks for your advise. The email was not generic but specific, they also gave me a specific email and fax number to send the documents. This is not the first time I have sent documents via that email and they received it.