People who've already mailed out their FD-258s (before the eDO was rolled out) and want to move to the eDO version. Here's the steps:
If you have sent your Departmental Order request through the mail with a tracking number, but now wish to do the New Electronic Departmental Order (EDO) process, please follow the instructions below:
Go to the www.fbi.gov website, complete the EDO process and forward a copy of your confirmation email (has order number on it and our address at the bottom) – send this email to us with the following information:
Name
Address
Telephone number
Name of Courier
Tracking number for the envelope you had already mailed to us
Money orders/cashier’s checks will be returned to you. Credit card forms will be destroyed.
Failure to follow these instructions will lead to further delays.
When we match up mail, we cannot produce your report in 48 hours. So, you may want to wait for us to just process the mail we have here already from you. Today, we are opening mail from November 2, 2017. We cannot provide any e-copy of the previous report. The electronic system just became available last week and it processes new information – we cannot reproduce old information as we do not keep fingerprints on file here for civil requests.