aditik15 said:
Hello,
I have got my work experience letter but it does not mention the weekly hours, salary and previous position ( I was promoted recently and the letter mention only my current position. How do deal with these ?
The number of hours needs to be mentioned, unless you have other supporting documents which mentions the same. This is required for them to be sure of the fact that you were actually working full-time/part-time depending on what you claim in your application.
Regarding salary, if you can provide the salary slips/pay stubs and bank statements which shows salary credit.
For previous position, you can show offer letter, appointment letter etc. For the promotion, you can show documents for performance evaluation, emails or communication etc which will substantiate your claim.
In my opinion, you may still be asked to submit reference letter with all the above details, unless and until you have reasons with documentary evidence to prove why you cannot get the reference letter in the required format. Since you have already got the letter, you can request your company to issue you a fresh letter stating that the first letter will not be accepted citing the relevant reasons. Give it a try, if not try all fore mentioned options and submit it along with a Letter of Explanation.
You may also refer to the format listed here http://www.canadavisa.com/canada-immigration-discussion-board/nail-the-challenge-of-getting-reference-letter-from-current-employer-t397796.0.html
All the best!