Unable to see my application since this morning !! Job Bank account got deactivated.
Hi, I received an ITA on March 1st 2017 for my express entry profile (E000790xxx and CAN0000xxxx). I have started completing my application which has a expiry date of May 31st 2017. All of a sudden today when I logged into my account, I am unable to see the application to fill in details. I am worried about the application and would like to know any reasons for this.
I tried "Link application to this account", but unable to find the application using the details. In my ITA it says permanent Residence under Federal Skilled workers, so I tried looking under the same but of no use. I have written an email for CIC, tried contacting them but no response. I did try doing clear cache and cookies but its of no use. I tried doing a linking up my application, which found my old express entry profile which was ineligible because I didnt had my wes evaluation done. But right after that I created another express entry which got an ITA and system is unable to find it. I tried 5times and I am blocked now from further tries.
Also on side note my job bank profile was inactive and just checked that it went to deactivated state. Does that have to do anything with this? Do I have to keep it active during my ITA?? I activated it but not sure if it resolves issue as I still cannot see my application