Hi Guys...I am FSW Outland from India and my AOR is 17th December'2016...was starting to get worried as 6 months have passed...so was trying to call their helpline since many days...luckily got through yesterday after waiting for 30-35 minutes and the agent was kind enough to update me about my status....he said that your application was approved in March itself and you might have received a mail...i said i did not and obviously there was no update in my account as well...so he said that he doesnt know the reason for delay but you should be receiving your passport request soon as according to him it got approved in March...so I am feeling relieved now and waiting for the passport request email...i am sure there would be many similar cases...so i guess calling them up is the best option...