I'm not sure what the problem might be then, if any. Maybe try calling the High Commission. My last tracking update said "Your processed decision envelope has been received at the Canada Visa Application Centre in Canada Visa Application Centre, Port of Spain, on 2019-07-03 10:50:58 PM GMT Standard Time is ready for collection between 9AM to 5PM"Thanks for your reply! I actually submitted mine in person and I was told that I would be contacted when it was ready. I called today and the VAC said they don't have it and that it's still with the High Commission so I don't really know what's going on.