This is my actual employer letter
November 26th, 2013
To Whom it may concern:
This letter is to confirm that Mr. Abc started working as a Store Manager (NOC 0621) at acb company on a full-time basis since September 26th, 2011, and is presently still working here in the same capacity. Prior to that, our company hired him as a part-time sales associate from January 16th, 2011 to September 25th, 2011. While working as a Store Manager, Mr. Abc is involved in the day to day operations of the business, which includes planning, organizing, controlling and evaluating the operations of the store.
Mr. Abc's main duties include the following:
• Manage staff and assign duties: Assigning tasks for staff to sell cellular products and services to new and existing customers.
• Implement price and credit policies: Making sure products are correctly priced and that pricing procedures are followed.
• Determine and implement marketing strategies: Determine strategies to promote new items and setting up clearance section to clear out old stock. Carrying out in store promotions.
• Study market research and trends: Carrying out market study to match competitors’ price and services.
• Plan, direct and evaluate the operations of the establishment: Oversee store opening and closing procedures.
• Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.
• Determine staffing requirements: Recruit, hire and train staff and prepare weekly schedule.
• Implement employee performance evaluations and improvement plans.
• Sending phone out for repairs and maintaining record for the phones sent out.
• Locate, select and procure merchandise: Manage store inventory which includes ordering new goods and return defective products to and from warehouse.
• Resolve customer complaints: Deal with unhappy customers in a cordial manner while following up with employees as need be.
As a store Store Manager, Mr. Abc works 40 hours a week. In 2012, he earned $34,080.00. In 2013, to date he has earned $34,560.00. He is also entitled for a 3 week paid vacation.
For any further inquiries you may contact me at 000-000-0000 or email me at acbs@yahoo.ca