Hello, I'm new here, hoping someone can advise or direct me where to go.
My mother-in-law is a Mexican citizen, who has been staying with my wife and I, both Canadian citizens, for the past few several years helping to bring up our children. She had a Canadian 10 year visa, which expired last year. At which point she applied for an eTA, and was granted it. She has never overstayed her time here, has always applied for and been granted an extension if needed (such as during covid).
As the rest of her kids (and grandchildren) are in Mexico, she does travel back there every three to six months to maintain the requirements of her eTA and Visa.
i will also add she holds a valid US visa, renewed last year.
Last week, my wife and her mother crossed the border to the US by car, because it was to be a nice little trip for them and also to reset the 6 month requirement. Absolutely no problems at US Customs.
Upon her return to Canada though, she was detained for about 8 hours, and threatened to have her eTA revoked as she had violated the eTA rules. She had overstayed by one day in Canada apparently, and was also advised that she was not permitted to travel by land, her eTA was only valid by air. Apparently that is how all eTA's are now? (we weren't aware of this, not that it really matters of course). They told my wife she could come back no problem, but her mother was not being allowed back in.
Eventually, they let her turn around and travel back to the US, where she was able to book a flight back to Canada. There were no issues upon her return, Customs let her through no problem, even though there was a note on her file about travelling by land. We assumed everything was fine now, despite having to pay an extra $1000 in airfare.
Fast forward one week, she receives a notification that her eTA has been revoked. The explanation is incredibly vague, but it sounds like a custom official decided to cancel it after the fact.
The exact wording is :
" Your eTA application has been cancelled in accordance with section 12.07 and paragraph 12.06(e) of the Immigration and Refugee Protection Regulations. "
I understand that the advise is to correct whatever was wrong before reapplying... but there is nothing to correct. Nothing has changed in the past 10 years,
Also, does she now have to leave the country immediately as she no longer holds a valid eTA?
Maybe best to talk to an immigration lawyer about this?
My mother-in-law is a Mexican citizen, who has been staying with my wife and I, both Canadian citizens, for the past few several years helping to bring up our children. She had a Canadian 10 year visa, which expired last year. At which point she applied for an eTA, and was granted it. She has never overstayed her time here, has always applied for and been granted an extension if needed (such as during covid).
As the rest of her kids (and grandchildren) are in Mexico, she does travel back there every three to six months to maintain the requirements of her eTA and Visa.
i will also add she holds a valid US visa, renewed last year.
Last week, my wife and her mother crossed the border to the US by car, because it was to be a nice little trip for them and also to reset the 6 month requirement. Absolutely no problems at US Customs.
Upon her return to Canada though, she was detained for about 8 hours, and threatened to have her eTA revoked as she had violated the eTA rules. She had overstayed by one day in Canada apparently, and was also advised that she was not permitted to travel by land, her eTA was only valid by air. Apparently that is how all eTA's are now? (we weren't aware of this, not that it really matters of course). They told my wife she could come back no problem, but her mother was not being allowed back in.
Eventually, they let her turn around and travel back to the US, where she was able to book a flight back to Canada. There were no issues upon her return, Customs let her through no problem, even though there was a note on her file about travelling by land. We assumed everything was fine now, despite having to pay an extra $1000 in airfare.
Fast forward one week, she receives a notification that her eTA has been revoked. The explanation is incredibly vague, but it sounds like a custom official decided to cancel it after the fact.
The exact wording is :
" Your eTA application has been cancelled in accordance with section 12.07 and paragraph 12.06(e) of the Immigration and Refugee Protection Regulations. "
I understand that the advise is to correct whatever was wrong before reapplying... but there is nothing to correct. Nothing has changed in the past 10 years,
Also, does she now have to leave the country immediately as she no longer holds a valid eTA?
Maybe best to talk to an immigration lawyer about this?