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Error on Citizenship certificate

visa_4all

Hero Member
Jul 26, 2014
660
58
Job Offer........
Pre-Assessed..
The IRCC at oath told that after receiving the certificates check both sides of the certificate for any errors.

If there are any errors contact them immediately. I have sent them an email, but no reply. what to do now?

I have tried to call the office many times with no luck.

It is their mistake, what to do now?

Please suggest

Thanks
 

delray55

Hero Member
Apr 4, 2022
307
134
The IRCC at oath told that after receiving the certificates check both sides of the certificate for any errors.

If there are any errors contact them immediately. I have sent them an email, but no reply. what to do now?

I have tried to call the office many times with no luck.

It is their mistake, what to do now?

Please suggest

Thanks
What mistake did they do?
 

visa_4all

Hero Member
Jul 26, 2014
660
58
Job Offer........
Pre-Assessed..
What mistake did they do?
They did not place my new name, they printed my old name on the certificate. I have mentioned my new name in the application and submitted supporting legal name change documents and provincial Ids with a new name.

Thanks
 

iceman55

Hero Member
May 1, 2022
518
259
They did not place my new name, they printed my old name on the certificate. I have mentioned my new name in the application and submitted supporting legal name change documents and provincial Ids with a new name.

Thanks
Webform and more calling with all relevant information handy.

I'd try to get it resolved within a reasonable period of time of the certificate issuance to avoid any possibility of having to go through reissuance through "Proof of Citizenship" channel which will start its own clock.
 
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visa_4all

Hero Member
Jul 26, 2014
660
58
Job Offer........
Pre-Assessed..
Can anyone share the link to submit webform?

And what is the process, and when will I get the reply.

Thanks
 

visa_4all

Hero Member
Jul 26, 2014
660
58
Job Offer........
Pre-Assessed..
Can I contact the local MP or do I have to contact a lawyer to solve the name issue.
 

wksj

Hero Member
Oct 7, 2021
424
594
Send emails to the addresses that sent you the test and oath invitations. Type "Last Name - Application Number - URGENT CERTIFICATE ERROR" in the Subject. Web form is useless.
 

Mexontario

Hero Member
Sep 9, 2020
529
311
Windsor, ON
Category........
FSW
Visa Office......
Ottawa
App. Filed.......
02-05-2014
Doc's Request.
23-06-2014
AOR Received.
04-06-2014
File Transfer...
23-06-2014
Med's Request
23-06-2014
Med's Done....
07-08-2014
Passport Req..
26-09-2014
VISA ISSUED...
18-11-2014
LANDED..........
04-04-2015
The IRCC at oath told that after receiving the certificates check both sides of the certificate for any errors.

If there are any errors contact them immediately. I have sent them an email, but no reply. what to do now?

I have tried to call the office many times with no luck.

It is their mistake, what to do now?

Please suggest

Thanks
While that is in progress, you can apply for passport with the same supporting documentation provided in the citizenship application. Technically, this error should not stop you from anything.
 
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SAKARUN

Star Member
Jan 31, 2015
142
70
URGENT
Hi is there any update on the name correction.
I am going through the same process.
Could anyone please post any update on their case and the timeline?