ERROR IN IRCC portal

[Ncan]

when i try to proceed further. at biometric i got this error.

An error occurred while saving the form. Error code: - 20009


anyone facing similar error ?

 

[momentgu]

same here, don't know when they can fix this

 

[Ncan]

can we please connect. i already raised a webform. My telegram id @Arimax9. please text me here. so that we can help each other
@momentgu

 

[motaseem]

heyy , i am facing same issue in the biometric please guys @Ncan and @momentgu can you keep me updated

 

[Ncan]

hi @motaseem i alreay gave my telegram id @Arimax9 ping me there. every small piece of information is valuable. i dont want any of us miss any single opportunity. already i raised a webform and i tagged ircc in twitter. they didn't reply. ping me on telegram for above mentioned id

 

[Kolinx25]

Has this error been fixed. Or when will this error be fixed?

 

[Ncan]

No it is not fixed. Dont know what ircc is doing. really terrible experience

 

[Yassiii]

I am facing the same problem now. Anyone could solve it?

 

[poyejunior]

Please is there any possible or potential solution to this error?
And also can we continue apply and come back to the error page later?

 

[antech]

Hi everyone,
I just had the same error at the biometrics page, I have checked my UCI and it said my biometrics is still valid. Terrible.

 

[Ncan]

Hi everyone. The problem is in the IRCC's new portal. hell lot of bugs are shown in the portal. only solution is to give your biometrics again by pressing "No" option. Otherwise you have to wait for clueless number of days to get it solved.

 

[akhilmaddula]

Yes, I am facing that error too they recently undergone maintenance I think from Friday onwards it’s showing error like that. I hope they will fix it soon. It’s really terrible

 

[Ncan]

@akhilmaddula bro my telegram id @Arimax9 call me there. am from hyderabad. will discuss the way forward

 

[Yassiii]

I found this email responsible for technical issues: web-tech-support@cic.gc.ca
I sent them an email, you may want to try it too.

 

[kindesswillovercome2]

SAME HERE, any reply from ircc?

I found this email responsible for technical issues: web-tech-support@cic.gc.ca
I sent them an email, you may want to try it too.