karan-91 said:
One of the past employers is insistent that the letter of employment they can provide will be a generic one that doesn't fit all the specifications of what the CIC asks for.
For instance, they are unable to state the NOC code for the position.
What must I do in such a situation?
In my opinion, the NOC code is not mandatory, so it's absence from the letter will not be detrimental. The crucial things that CIC looks for in a reference letter are:
1. Duties performed
2. All positions held and Duration of each -- NOC not a must
3. Hours worked per week
4. Annual Salary plus any benefits
5. Date
6. Signature of person doing the letter (preferably your supervisor or HR manager)
7. Letter head and contact details for the company
Then for supporting documents you can provide:
1. Work contracts
2. Pay stubs
3. Business card of person writing the letter(if you have it)
Hope you get some more responses from other forumites as well. Good luck!!!