Emergency help regarding RPRF

[Modmad]

Dear friends.
A letter from CIC is in my CIC account asking for Permanent residency fee. The letter was sent 9 days ago (my lawyer has been on vacation for 10 days and we just noticed the letter). Tonight I paid the fee as instructed, and uploaded the receipt on my CIC account. However the letter asked for the receipt to be sent back to the Email! What Email? The letter was not sent to me as email. It was in my CIC acount. Anybody can help? I post the body of the letter below

 

[Modmad]

Government of Canada
Embassy of Canada
Immigration Section
Paris, France

*No personal information at all. even the case number!*

Dear Applicant,
This is to remind you that the Right of Permanent Residence Fee (RPRF) must be paid before a permanent resident visa can be issued. Online Payment: https://eservices.cic.gc.ca/epay/welcome.do?lang=en.
Please confirm that your payment has been made by responding to this email and attaching a copy of the electronic payment receipt issued to you. The amount required is CAD $490 for the principal applicant as well as for his or her accompanying spouse or common-law partner (maximum of 980$).
The RPRF is refundable if the application is refused, if you withdraw your application or if you choose not to use your visa. The fee is refunded without interest and at the rate of exchange at the time of reimbursement. If the payment of the RPRF is delayed, your security or medical results may no longer be valid. We therefore encourage you to pay the RPRF as soon as possible.

NO CASH OR PERSONAL CHEQUE
Yours truly,
Immigration Section

 

[pitico55]

didn't you receive also an message in your email account?
Try calling the visa office and explain the situation to them.

 

[PMM]

Hi

didn't you receive also an message in your email account?
Try calling the visa office and explain the situation to them.

1. As the OP has a lawyer/consultant, the email was probably sent to him/her

 

[DelPiero07]

Dear friends.
A letter from CIC is in my CIC account asking for Permanent residency fee. The letter was sent 9 days ago (my lawyer has been on vacation for 10 days and we just noticed the letter). Tonight I paid the fee as instructed, and uploaded the receipt on my CIC account. However the letter asked for the receipt to be sent back to the Email! What Email? The letter was not sent to me as email. It was in my CIC acount. Anybody can help? I post the body of the letter below

parisimmigration@international.gc.ca
http://www.cic.gc.ca/english/information/offices/missions/paris.asp

 

[Modmad]

didn't you receive also an message in your email account?
Try calling the visa office and explain the situation to them.

As my lawyer says, only a notification Email refering to a new message in my CIC account

 

[Modmad]

Hi



1. As the OP has a lawyer/consultant, the email was probably sent to him/her

Only a notification email for the original message in my CIC account

 

[Modmad]

parisimmigration@international.gc.ca
http://www.cic.gc.ca/english/information/offices/missions/paris.asp

Thank you Del Piero. I am wondering if this would be the best email to send the receipt and explain the situation or the case officer has its own email and he/she may not be

 

[Modmad]

I should mention that i am from Iran however my case is being processed in Paris.